Earlier many fans who preorder Nendoroid Hatsune Miku Support Ver. were disappointed over GSC announcement that the figure would be shipping via SAL instead of EMS. As expected from the actions of a reputable company, GSC has announced that they will be issuing refunds of 2,000 yen to all oversea orders.
According to the official apology statement from GSC:
All international orders were charged 2000 JP Yen for EMS delivery, but were sent via surface mail. We will be refunding the 2000 JP Yen shipping fee to all customers who placed an order for the figure from overseas. If you paid for your order with a credit card, we will be refunding the amount directly to the account linked to your card. If you paid using Paypal, we will be sending a 2000 JP Yen refund to your Paypal account. The refunds will start from the 11th August 2011 and should be complete within a few days.
I’m glad this little incident was resolved quickly by GSC. But I still understand that many folks would be affected or inconvenienced in some way or another. Hopefully this would not happen again for future preorder under the Cheerful Japan series.