Man Sues Square Enix For Sending Junk Mail And Wins
A Japanese who never played Final Fantasy XI was heavily spammed with FFXI re-registration emails. This individual got annoyed and took legal action against Square Enix after the company told him it was impossible to stop those emails.
Here’s the details of the story from Kotaku:
It’s believed that his email address was being used by item dealers to create Japanese PlayOnline accounts to access FFXI.
He apparently was getting a ton of these emails because his address was being used to create money trading accounts that were expected to be insta-banned and then re-registered right away for the next batch of trading.
The gentleman then contacted Square Enix to complain and ask for the company to cease contacting him regarding FFXI. Square Enix, however, refused, claiming that it was impossible to stop sending these emails to just his email address. So he took Square Enix to court.
In early 2007, he filed a lawsuit in small claims court — and lost. He didn’t stop there, but appealed to a district court and won.
Square Enix appealed to Japan’s High Court, but the company’s appeal wad denied on January 26. The plaintiff, who represented himself without formal legal consul, will be awarded ¥50,000 (US$559).
Looks like Square Enix’s technical assitance wouldn’t be so hasty in telling their clients “its not possible” anymore. LOL
The suit is not well rewarded. ¥50,000 is small amount compared to the efforts done to win the suit.
[...] The gentleman then contacted Square Enix to complain and ask for the company to cease contacting him regarding FFXI. Square Enix, however, refused, claiming that it was impossible to stop sending these emails to just his email address. Instead of just giving up and simply using a spam filter, he took Square Enix to court. [...]